We are an IT support company based in Reading, at Unit 6, 60 Portman Road, supporting businesses across Berkshire and the Thames Valley. Real engineers who answer the phone, on site when you need them and remote when you do not, with managed detection and response included as standard. Local enough to drive over, serious enough for regulated work.
There are plenty of national helpdesks with a Reading postcode in the footer. We are the other thing: a Reading IT support company and managed IT services provider with an office you can visit and engineers who know the Thames Valley. If you are weighing up IT companies in Reading, that is the difference.
Our office in Reading means we can be on site quickly across Berkshire and the surrounding towns. Anywhere further afield, we support you remotely.
Reading town centre, Green Park, and Thames Valley Park. On site fast from our Portman Road office, with remote support for everything that does not need a visit.
Bracknell, Wokingham, Newbury, Maidenhead, Slough, and Windsor. The wider county is comfortably within reach for on site work and regular visits.
Basingstoke, Henley-on-Thames, and the wider Thames Valley on site, and remote support for clients anywhere in the UK, all from the same accountable team.
From the helpdesk to the server room, we look after the whole estate for businesses across Reading and the Thames Valley. Unlimited helpdesk support, proactive monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, all from one local, accountable team. When something goes seriously wrong, you get the engineer, not a call centre.
Switching to a local provider should feel like a relief, not a risk. Here is how it runs.
Talk to an engineer about what you need. We can come to you across Reading and Berkshire, or start remotely, whichever suits.
We document your estate and your contracts and show you where the risk and waste sit, before anything changes.
A controlled handover of access, with monitoring and MDR in place and the obvious gaps fixed first. No downtime for your team.
Proactive day to day support from a named local team, with regular reviews on performance, spend, and security.
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on site IT support across Reading and Berkshire, including the town centre, Green Park, Thames Valley Park, Theale, Bracknell, Wokingham, Newbury, Maidenhead, Slough, Windsor, Basingstoke, and Henley-on-Thames. For clients further afield we provide remote support nationwide.
Both. A lot of issues are resolved fastest remotely, so we do that first where it makes sense. When a problem genuinely needs someone in the room, our Reading office means we can get an engineer to you across Berkshire and the Thames Valley. You are not stuck waiting for a visit from a distant data centre.
We reply within one working day, and agree clear response targets with you in writing as part of your plan. Critical issues are prioritised, and being local means we can be on site quickly across Reading and Berkshire when something needs hands on. The people who answer the phone are the people who fix the problem, not a script reading first line.
We price per user and per device, scoped to what your business actually runs and the level of support and security you need, so you are not paying for a package built for someone else. There is no fixed list price, because no two estates are the same. Tell us your headcount and setup and we will give you a clear written quote. See our pricing for how we structure it.
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and aim to make the move with no disruption to your team. We will give you a realistic timeline once we have seen what we are taking on.
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are UKAS accredited for ISO 27001, so we support businesses in regulated and high stakes sectors. Local support and serious compliance come from the same team. See our cyber security services and governance and audit for the detail.
Book a consultation or call the Reading office. We reply within one working day, and you will speak to an engineer, not a salesperson. Part of our full Managed IT services.
Hello, I am Ainsley, the assistant here at Dead Simple Computing. I built nothing today, but I am one of the governed AI assistants we build for clients. Ask me about managed IT, cyber security, software and AI, or governance and audit.
Ainsley is an assistant and can be wrong. For anything that matters you will speak to an engineer.