01Reading
Reading and the business parks
Reading town centre, Green Park and Thames Valley Park, on site fast from our Portman Road office.
Town centreGreen ParkThames Valley ParkTheale
IT support in Reading, from our office on Portman Road.
We provide business IT support in Reading, based at Unit 6, 60 Portman Road, for companies across Berkshire and the Thames Valley, with managed detection and response included as standard. We work with small teams and with larger regulated organisations.
Managed IT / IT support Reading
A service desk staffed by engineers, in Reading.
We are a Reading IT support company and managed IT services provider, based at Unit 6, 60 Portman Road, with an office you can visit and engineers who work across the Thames Valley. Those are the facts to check when you compare IT companies in Reading.
- On-site support across Reading and Berkshire, with remote support nationwide when that is quicker.
- Engineers who answer the phone and know your setup.
- Cyber Essentials and ISO 27001 support in house, not subcontracted.
- Full or co-managed support, whichever fits your team.
01 · Where we cover
On site across Reading and the Thames Valley.
02Berkshire
Across Berkshire
Bracknell, Wokingham, Newbury, Maidenhead, Slough and Windsor, within reach for on-site work and regular visits.
BracknellWokinghamNewburyMaidenhead
03Beyond
Thames Valley and nationwide
Basingstoke, Henley-on-Thames and the wider Thames Valley on site, and remote support anywhere in the UK.
BasingstokeHenley-on-ThamesRemote UK wideOne team
02 · What local clients get
What we support.
From the helpdesk to the server room, we look after the whole estate for businesses across Reading and the Thames Valley: unlimited helpdesk support, monitoring and patching, Microsoft 365, backup and recovery, cloud hosting, connectivity, and security, from one local, accountable team.
DeskHelpdesk and on siteRemote and on-site support across Reading and Berkshire.
WatchMonitoring and patchingMonitoring, patching and maintenance, running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK-based encrypted backups.
MoveSwitching providerA controlled handover: we audit the estate, agree a realistic timeline, then take over access with monitoring and MDR in place.
FAQ
Common questions
Where are you based, and which areas do you cover?
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on-site IT support across Reading and Berkshire, including the town centre, Green Park, Thames Valley Park, Theale, Bracknell, Wokingham, Newbury, Maidenhead, Slough, Windsor, Basingstoke, and Henley-on-Thames. For clients further afield we provide remote support nationwide.
Do you offer on-site support, or only remote?
Both. A lot of issues are resolved fastest remotely, so we do that first. When a problem needs someone in the room, our Reading office means we can get an engineer to you across Berkshire and the Thames Valley.
Do you only support businesses, or do you help home users too?
Only businesses. If you found us searching for business IT support in Reading, that is what we do: managed IT for companies from small teams up to larger regulated organisations, including defence, engineering, and financial services. We do not offer home or consumer IT support.
How quickly will you respond?
We agree response targets with you in writing as part of your plan. Critical issues are prioritised, and our Portman Road office means we can be on site quickly in Reading and arrange on-site attendance across the rest of Berkshire when something needs hands on.
How much does IT support in Reading cost?
Managed IT support is £65 per user per month, excluding VAT, with endpoint and identity threat detection included as standard rather than charged as an extra. Volume discounts start at twenty users, and longer terms cost less. What you add to it, servers, firewalls, Wi-Fi, backup and certification, is priced as its own monthly line. See our pricing for the full rate card and what changes the figure.
What's included in managed IT services for a Reading business?
Unlimited helpdesk and on-site support, monitoring and patching, Microsoft 365 management, backup and disaster recovery, cloud hosting and connectivity, and managed detection and response included as standard. It's one team for a Reading or Berkshire business. See our full managed IT services for the detail.
We are switching from another provider. How long does that take?
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and plan the move to minimise disruption for your team. We will give you a realistic timeline once we have seen what we are taking on.
Can you help with Cyber Essentials and compliance for a regulated Thames Valley business?
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are certified to ISO 27001 by a UKAS-accredited certification body, so we support businesses in regulated and high-stakes sectors. Preparation and formal assessment are distinct services, and we will tell you which one you need. See our cyber security services and governance and audit for the detail.
IT support from our Reading office.
Book a consultation or call the Reading office. Part of our full Managed IT services.