We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Basingstoke and North Hampshire. Real engineers who answer the phone, on site when you need them and remote when you do not, with managed detection and response included as standard. Close enough to reach Basing View or Chineham Business Park within the hour, serious enough for regulated work.
There are plenty of national helpdesks with a Reading postcode in the footer. We are the other thing: a Basingstoke IT support company based in Reading, close enough to be on site within the hour but serious enough to handle the compliance and security that matter. If you are weighing up IT companies in Basingstoke, that is the difference.
Our office in Reading means we can be on site across Basingstoke and Hampshire. Anywhere further afield, we support you remotely.
Basingstoke town centre, Basing View business district, and Chineham Business Park. On site within the hour from Reading, with remote support for everything that does not need a visit.
Andover, Odiham, Hook, and the broader North Hampshire area. Comfortably within reach for on site work and regular visits.
The wider Thames Valley, Berkshire, and remote support for clients anywhere in the UK, all from the same accountable team.
From the helpdesk to the server room, we look after the whole estate for businesses across Basingstoke and Hampshire. Unlimited helpdesk support, proactive monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, all from one local, accountable team. When something goes seriously wrong, you get the engineer, not a call centre.
Switching to a local provider should feel like a relief, not a risk. Here is how it runs.
Talk to an engineer about what you need. We can come to you across Basingstoke and Hampshire, or start remotely, whichever suits.
We document your estate and your contracts and show you where the risk and waste sit, before anything changes.
A controlled handover of access, with monitoring and MDR in place and the obvious gaps fixed first. No downtime for your team.
Proactive day to day support from a named local team, with regular reviews on performance, spend, and security.
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on site IT support across Basingstoke, Andover, Odiham, Hook, and North Hampshire. For clients further afield we provide remote support nationwide.
Both. A lot of issues are resolved fastest remotely, so we do that first where it makes sense. When a problem genuinely needs someone in the room, our Reading office means we can get an engineer to you across Hampshire within the hour. You are not stuck waiting for a visit from a distant data centre.
We reply within one working day, and agree clear response targets with you in writing as part of your plan. Critical issues are prioritised, and being based in Reading means we can be on site quickly across Basingstoke when something needs hands on. The people who answer the phone are the people who fix the problem, not a script reading first line.
We price per user and per device, scoped to what your business actually runs and the level of support and security you need, so you are not paying for a package built for someone else. There is no fixed list price, because no two estates are the same. Tell us your headcount and setup and we will give you a clear written quote. See our pricing for how we structure it.
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and aim to make the move with no disruption to your team. We will give you a realistic timeline once we have seen what we are taking on.
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are UKAS accredited for ISO 27001, so we support businesses in regulated and high stakes sectors. Local support and serious compliance come from the same team. See our cyber security services and governance and audit for the detail.
Book a consultation or call the Reading office. We reply within one working day, and you will speak to an engineer, not a salesperson. Part of our full Managed IT services.
Hello, I am Ainsley, the assistant here at Dead Simple Computing, and a governed AI assistant we built ourselves. Ask me anything about managed IT, cyber security, software and AI, or governance and audit. I can also put you in touch with a person.
Ainsley is an assistant and can be wrong. For anything that matters you will speak to an engineer.