01Windsor
Windsor and the town centre
Windsor town centre and the business areas of the Royal Borough, on site from Reading.
Town centreRoyal BoroughBusiness areas
IT support for Windsor businesses, from our Reading-based engineering team.
We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Windsor and Berkshire. On-site cover across the town and its business districts in the Royal Borough, with managed detection and response included as standard.
Managed IT / IT support Windsor
A service desk staffed by engineers.
We are based in Reading at Unit 6, 60 Portman Road, and our engineers come to you in Windsor. We are an appointed Cyber Essentials certification body and certified to ISO 27001 by a UKAS-accredited certification body, so we can take on regulated work. Those are the facts to check when you compare IT companies in Windsor.
- On-site support across Windsor and Berkshire, with remote support nationwide when that is quicker.
- Engineers who answer the phone and know your setup.
- Cyber Essentials and ISO 27001 support in house, not subcontracted.
- Full or co-managed support, whichever fits your team.
01 · Where we cover
On site across Windsor and the Thames Valley.
02Berkshire
Wider Berkshire
Maidenhead, Slough, Wokingham, Bracknell and the broader Berkshire towns, within reach for on-site work and regular visits.
MaidenheadSloughWokingham
03Beyond
Thames Valley and nationwide
The wider Thames Valley, and remote support anywhere in the UK.
Thames ValleyReadingRemote UK wide
Windsor · What we see locally
What IT support in Windsor involves.
Windsor's business base is weighted towards professional services, hospitality and tourism. A practice handling client money or personal data has an obligation to evidence how it is protected. A hotel or visitor attraction has a card environment, guest wifi and a seasonal load that triples without warning.
Both need the same thing: evidence. Regulated firms in the Royal Borough are increasingly asked by their own clients and insurers to demonstrate controls rather than assert them, which means keeping the evidence as you go rather than assembling it under pressure.
Windsor is close enough to Heathrow that we also see the aviation-adjacent side of it: firms with obligations that come down a supply chain rather than from a regulator. It is a straightforward run from Reading, though we plan around town traffic in season.
02 · What local clients get
What we support.
From the helpdesk to the server room, we look after the whole estate for businesses across Windsor and Berkshire: unlimited helpdesk support, monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, from one local, accountable team.
DeskHelpdesk and on siteRemote and on-site support across Windsor and Berkshire.
WatchMonitoring and patchingMonitoring, patching and maintenance, running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK-based encrypted backups.
MoveSwitching providerA controlled handover: we audit the estate, agree a realistic timeline, then take over access with monitoring and MDR in place.
FAQ
Common questions
Where are you based, and which areas do you cover?
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on-site IT support across Windsor, Maidenhead, Slough, Wokingham, and the wider Berkshire area. For clients further afield we provide remote support nationwide.
Do you offer on-site support, or only remote?
Both. A lot of issues are resolved fastest remotely, so we do that first. When a problem needs someone in the room, our Reading office means we can get an engineer out to you across Windsor and Berkshire.
How quickly will you respond?
We agree response targets with you in writing as part of your plan. Critical issues are prioritised, and our Reading base means we can arrange on-site attendance across Windsor when something needs hands on.
How much does IT support in Windsor cost?
Managed IT support is £65 per user per month, excluding VAT, with endpoint and identity threat detection included as standard rather than charged as an extra. Volume discounts start at twenty users, and longer terms cost less. What you add to it, servers, firewalls, Wi-Fi, backup and certification, is priced as its own monthly line. See our pricing for the full rate card and what changes the figure.
We are switching from another provider. How long does that take?
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and plan the move to minimise disruption for your team. We will give you a realistic timeline once we have seen what we are taking on.
Can you help with Cyber Essentials and compliance for Windsor businesses?
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are certified to ISO 27001 by a UKAS-accredited certification body, so we support businesses in regulated and high-stakes sectors. Preparation and formal assessment are distinct services, and we will tell you which one you need. See our cyber security services and governance and audit for the detail.
IT support in Windsor.
Book a consultation or call the Reading office. Part of our full Managed IT services.