Service desk ownership
Our service desk keeps ownership of each issue, including supplier escalations. Impact, actions and the outcome are recorded.
About DSC · Reading, Berkshire
About Dead Simple Computing.
Managed IT, cyber security, software and governance. The people who run your systems, and help you plan what comes next.
We bring the day-to-day work and the longer-term decisions together, with named responsibility and a record of the work.
The team and the operation
Who does the work?
Our service desk, engineers and account ownership bring support, system administration and technical decisions into the same service.
Your supported systems.
Our responsibility.
We work with the systems and subscriptions your business already uses. The service starts by agreeing what is supported, who owns each responsibility and how requests are handled.
That can cover your people’s devices, Microsoft 365, servers, networks and cloud services. Software, integrations and automation are scoped as development work when you need something new.
Inside the managed serviceEngineering and security
We maintain the agreed controls and supported systems. Daily backup checks and monthly restore tests apply where managed backup is included.
A named account owner
A monthly management report brings together completed work, technical risk and next actions. Changes, renewals and priorities are reviewed with you.
Response hours, supported systems and Managed Detection and Response (MDR) coverage are agreed in your service schedule.
Independent assessment
Company certifications
& appointments.
Our management systems are certified, and our scheme appointments define the assessments and advice we can provide. The scope matters for each one.
Cyber Essentials & Plus
Certification Body
We are appointed to assess and certify other organisations at both levels. Preparation, formal assessment and sign-off have separate responsibilities and records. Certification follows a successful assessment.
NCSC Assured
Service Provider
Assured under the NCSC Cyber Advisor scheme, assessed by IASME. This covers advice on implementing the Cyber Essentials technical controls for small and medium sized organisations. Daniel McClure Fisher is our named qualified Cyber Advisor.
Defence Cyber Certification
Level 0
We are a certification body for DCC Level 0. The applicant proposes the scope, answers the questions and supplies evidence. We verify and mark the submission against the scheme requirements.
ISO 27001 & ISO 9001
Certified management systems
Our information security and quality management systems are certified by 3core2 Certification, a UKAS-accredited certification body. The certificate numbers, dates and scope are recorded below.
DSC’s own Cyber Essentials Plus certification
DSC also holds Cyber Essentials Plus. The certification includes a technical audit of a sample of our devices and accounts.
ISO certificate details
Our certificates cover the management systems behind our managed IT, cloud, procurement of information assets and cyber security services.
| ISO/IEC 27001:2022 | Certificate 00508- |
|---|---|
| ISO 9001:2015 | Certificate 00508- |
| Certification body | 3core2 Certification, UKAS accreditation number 20271 |
| Initial registration | 20 February 2026 |
| Expiry | 19 February 2029, subject to maintaining the management systems and the certificates' conditions |
| Certified scope | Managed IT, cloud, procurement of information assets and cyber security services from our Reading office and remote working locations. The scope includes service design, delivery and support. The ISMS follows Statement of Applicability version 1. |
These details are taken from our certificates. Request certificate copies for your supplier checks
Working with DSC
How we work.
You need to understand the decisions, know who owns the work and see what changed.
Explain the work
We set out the options, costs and what each approach involves, so you can make the decision.
Keep ownership clear
A named owner coordinates the work and records the outcome, including actions involving other suppliers.
Design for security
Security and governance form part of the design, implementation and ongoing operation of your systems.
Plan the next change
Support findings feed into priorities, renewals and the roadmap. Project scope and changes are agreed with you.
Reading, Berkshire. A UK-based team, supporting organisations across the UK, with UK-hosted options available.
Meet our Managing Director
Managing Director
Leadership
Daniel McClure Fisher
Managing Director
Daniel founded Dead Simple Computing in 2018. He works with the team across infrastructure, networks, security and software, and takes the technical lead on incident response engagements.
His incident response work covers containment, establishing the cause, returning systems to a safe state and recording what changed.
Daniel holds CISSP, is a Full Member of the Chartered Institute of Information Security (MCIIS), is a qualified Cyber Essentials assessor and Cyber Advisor under the NCSC Cyber Advisor scheme, and is a Microsoft Certified Expert. These credentials are held by him personally.
Talk to the team.
Tell us what you run, what needs to improve and what you are planning.