IT support in Slough, from a team that is actually local.

We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Slough and the surrounding area. Real engineers who answer the phone, on site when you need them and remote when you do not, with managed detection and response included as standard. Local enough to reach the Slough Trading Estate and the corporate heartland around Heathrow, serious enough for the international and regulated businesses that make Slough their operations hub.

Managed IT / IT support Slough

Real engineers, not scripts. Actually local.

There are plenty of national helpdesks with a Reading postcode in the footer. We are the other thing: a Slough IT support company based in Reading, reachable on site across Slough and the Trading Estate but serious enough to handle the compliance and security that multinational and regulated businesses depend on. If you are weighing up IT companies in Slough, that is the difference.

  • A staffed office in Reading at Unit 6, 60 Portman Road, RG30 1EA, not a virtual address.
  • On site support across Slough, the Trading Estate, and Berkshire, with remote support nationwide when that is quicker.
  • Engineers who answer the phone and know your setup, rather than an overseas first line reading a script.
  • Managed detection and response included as standard, with Cyber Essentials and ISO 27001 support in house.
  • Full or co-managed support, sized for a Slough business that depends on its technology.
Coverage across Reading, Berkshire and north Hampshire Dead Simple Computing is based in Reading and covers the surrounding Thames Valley towns on site, with remote support UK wide. Newbury Basingstoke Wokingham Bracknell Maidenhead Slough Windsor Reading Our office
On site across Berkshire and north Hampshire  /  remote support UK wide
01 · Where we cover

On site across Slough, the Heathrow area, and the Thames Valley.

Our office in Reading means we can reach Slough Trading Estate and the surrounding corporate area on site. Anywhere further afield, we support you remotely.

01Slough

Slough and the Trading Estate

Slough town centre, the Slough Trading Estate, and the surrounding corporate parks. On site from Reading, with remote support for everything that does not need a visit.

Town centreTrading EstateCorporate parks
02Heathrow

Heathrow and wider Berkshire

Maidenhead, Windsor, and the surrounding towns near Heathrow and the M4. Comfortably within reach for on site work and regular visits.

MaidenheadWindsorHeathrow area
03Beyond

Thames Valley and nationwide

Reading, the wider Thames Valley on site, and remote support for clients anywhere in the UK, all from the same accountable team.

Thames ValleyReadingRemote UK wide
02 · What local clients get

Everything your business runs on, looked after locally.

From the helpdesk to the server room, we look after the whole estate for businesses across Slough and the surrounding area. Unlimited helpdesk support, proactive monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, all from one local, accountable team. When something goes seriously wrong, you get the engineer, not a call centre.

DeskHelpdesk and on siteRemote and on site support across Slough and the surrounding area, by people who know your systems.
WatchMonitoring and patchingProactive monitoring, patch management, and maintenance running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK based encrypted backups.
03 · Getting started locally

From first call to settled in, without the disruption.

Switching to a local provider should feel like a relief, not a risk. Here is how it runs.

01

A local conversation

Talk to an engineer about what you need. We can come to you across Slough and the surrounding area, or start remotely, whichever suits.

02

Audit and plan

We document your estate and your contracts and show you where the risk and waste sit, before anything changes.

03

Onboard and secure

A controlled handover of access, with monitoring and MDR in place and the obvious gaps fixed first. No downtime for your team.

04

Run and review

Proactive day to day support from a named local team, with regular reviews on performance, spend, and security.

FAQ

Common questions

Where are you based, and which areas do you cover?

Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on site IT support across Slough, the Slough Trading Estate, Maidenhead, Windsor, and the wider area around Heathrow and the M4. For clients further afield we provide remote support nationwide.

Do you offer on site support, or only remote?

Both. A lot of issues are resolved fastest remotely, so we do that first where it makes sense. When a problem genuinely needs someone in the room, our Reading office means we can reach you across Slough and the surrounding area for on site work. You are not stuck waiting for a visit from a distant data centre.

How quickly will you respond?

We reply within one working day, and agree clear response targets with you in writing as part of your plan. Critical issues are prioritised, and being local means we can schedule on site visits across Slough and the Trading Estate without unreasonable delays. The people who answer the phone are the people who fix the problem, not a script reading first line.

How much does IT support in Slough cost?

We price per user and per device, scoped to what your business actually runs and the level of support and security you need, so you are not paying for a package built for someone else. There is no fixed list price, because no two estates are the same. Tell us your headcount and setup and we will give you a clear written quote. See our pricing for how we structure it.

We are switching from another provider. How long does that take?

It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and aim to make the move with no disruption to your team. We will give you a realistic timeline once we have seen what we are taking on.

Can you help with Cyber Essentials and compliance for Trading Estate businesses?

Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are UKAS accredited for ISO 27001, so we support businesses in regulated and high stakes sectors. Local support and serious compliance come from the same team. See our cyber security services and governance and audit for the detail.

Local IT support, done properly.

Book a consultation or call the Reading office. We reply within one working day, and you will speak to an engineer, not a salesperson. Part of our full Managed IT services.

Unit 6, 60 Portman Road, Reading RG30 1EA  /  reply within one working day