01Slough
Slough and the Trading Estate
Slough town centre, the Slough Trading Estate and the surrounding corporate parks, on site from Reading.
Town centreTrading EstateCorporate parks
IT support for Slough businesses, from our Reading-based engineering team.
We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Slough and east Berkshire. On-site cover across the Slough Trading Estate and the corporate area around Heathrow, with managed detection and response included as standard.
Managed IT / IT support Slough
A service desk staffed by engineers.
We are based in Reading at Unit 6, 60 Portman Road, and our engineers come to you across Slough and the Trading Estate. We are an appointed Cyber Essentials certification body and certified to ISO 27001 by a UKAS-accredited certification body, so we can take on multinational and regulated businesses. Those are the facts to check when you compare IT companies in Slough.
- On-site support across Slough, the Trading Estate, and Berkshire, with remote support nationwide when that is quicker.
- Engineers who answer the phone and know your setup.
- Cyber Essentials and ISO 27001 support in house, not subcontracted.
- Full or co-managed support, whichever fits your team.
01 · Where we cover
On site across Slough, the Heathrow area, and the Thames Valley.
02Heathrow
Heathrow and wider Berkshire
Maidenhead, Windsor and the surrounding towns near Heathrow and the M4, within reach for on-site work and regular visits.
MaidenheadWindsorHeathrow area
03Beyond
Thames Valley and nationwide
Reading and the wider Thames Valley on site, and remote support anywhere in the UK.
Thames ValleyReadingRemote UK wide
Slough · What we see locally
What IT support in Slough involves.
Slough is not a typical Thames Valley town to support, because so much of its business sits on one estate. The Slough Trading Estate is among the largest industrial estates in single ownership in Europe, running from food manufacturing and logistics to pharmaceutical and light industrial, with very different uptime expectations.
Then there is the data centre corridor. Slough carries one of the heaviest concentrations of data centre capacity in the UK, so a lot of local businesses have connectivity, colocation and hybrid arrangements more complex than their headcount suggests. We establish that before quoting.
The Bath Road corridor and junctions 5 and 6 of the M4 make Slough straightforward for us to reach from Reading. Where a business has manufacturing or warehousing on the estate, on-site work matters more than it does for an office, and we plan visits around production rather than our diary.
02 · What local clients get
What we support.
From the helpdesk to the server room, we look after the whole estate for businesses across Slough and the surrounding area: unlimited helpdesk support, monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, from one local, accountable team.
DeskHelpdesk and on siteRemote and on-site support across Slough and the surrounding area.
WatchMonitoring and patchingMonitoring, patching and maintenance, running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK-based encrypted backups.
MoveSwitching providerA controlled handover: we audit the estate, agree a realistic timeline, then take over access with monitoring and MDR in place.
FAQ
Common questions
Where are you based, and which areas do you cover?
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on-site IT support across Slough, the Slough Trading Estate, Maidenhead, Windsor, and the wider area around Heathrow and the M4. For clients further afield we provide remote support nationwide.
Do you offer on-site support, or only remote?
Both. A lot of issues are resolved fastest remotely, so we do that first. When a problem needs someone in the room, our Reading office means we can reach you across Slough and the surrounding area for on-site work.
How quickly will you respond?
We agree response targets with you in writing as part of your plan. Critical issues are prioritised, and our Reading base means we can schedule on-site visits across Slough and the Trading Estate.
How much does IT support in Slough cost?
Managed IT support is £65 per user per month, excluding VAT, with endpoint and identity threat detection included as standard rather than charged as an extra. Volume discounts start at twenty users, and longer terms cost less. What you add to it, servers, firewalls, Wi-Fi, backup and certification, is priced as its own monthly line. See our pricing for the full rate card and what changes the figure.
We are switching from another provider. How long does that take?
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and plan the move to minimise disruption for your team. We will give you a realistic timeline once we have seen what we are taking on.
Can you help with Cyber Essentials and compliance for Trading Estate businesses?
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are certified to ISO 27001 by a UKAS-accredited certification body, so we support businesses in regulated and high-stakes sectors. Preparation and formal assessment are distinct services, and we will tell you which one you need. See our cyber security services and governance and audit for the detail.
IT support in Slough.
Book a consultation or call the Reading office. Part of our full Managed IT services.