IT support for Wokingham businesses, from our Reading-based engineering team.

We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Wokingham and Berkshire. On-site cover across Winnersh Triangle and the surrounding business parks, with managed detection and response included as standard.

Managed IT / IT support Wokingham

A service desk staffed by engineers.

We are based in Reading at Unit 6, 60 Portman Road, and our engineers come to you across Wokingham and Winnersh. We are an appointed Cyber Essentials certification body and certified to ISO 27001 by a UKAS-accredited certification body, so we can take on regulated work. Those are the facts to check when you compare IT companies in Wokingham.

  • On-site support across Wokingham, Winnersh Triangle, and Berkshire, with remote support nationwide when that is quicker.
  • Engineers who answer the phone and know your setup.
  • Cyber Essentials and ISO 27001 support in house, not subcontracted.
  • Full or co-managed support, whichever fits your team.
01 · Where we cover

On site across Wokingham and the Thames Valley.

Coverage across Reading, Berkshire and north Hampshire A map of the Thames Valley with Dead Simple Computing's Reading office at the centre, 10 and 20 mile rings, and the towns covered on site: Newbury, Basingstoke, Wokingham, Bracknell, Maidenhead, Windsor and Slough. Newbury Basingstoke Wokingham Bracknell Maidenhead Windsor Slough Reading Our office
On site across Berkshire and north Hampshire  /  remote support UK wide
01Wokingham

Wokingham and Winnersh

Wokingham town centre, Winnersh Triangle and the surrounding business parks, on site from Reading.

Town centreWinnersh TriangleBusiness parks
02Berkshire

Wider Berkshire

Reading, Bracknell, Maidenhead and Windsor, within reach for on-site work and regular visits.

ReadingBracknellMaidenhead
03Beyond

Thames Valley and nationwide

Henley-on-Thames, Basingstoke and the wider Thames Valley on site, and remote support anywhere in the UK.

Thames ValleyBasingstokeRemote UK wide
Wokingham · What we see locally

What IT support in Wokingham involves.

Wokingham is the closest town to us, and the business mix is different from the bigger Thames Valley centres. Fewer corporate head offices, far more owner-managed firms between five and fifty people: professional practices, specialist engineering, and trade and service businesses around Molly Millar's Lane.

That size bracket is where sizing the support matters most. We scope the plan to headcount and to what the business runs, with full or co-managed cover and a service desk that does not depend on one person being free.

Winnersh Triangle sits between the town and our Reading base, so on-site work in Wokingham is straightforward for us to arrange. It also means we will tell you when a visit is not needed, which is most of the time.

02 · What local clients get

What we support.

From the helpdesk to the server room, we look after the whole estate for businesses across Wokingham and Berkshire: unlimited helpdesk support, monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, from one local, accountable team.

DeskHelpdesk and on siteRemote and on-site support across Wokingham and Berkshire.
WatchMonitoring and patchingMonitoring, patching and maintenance, running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK-based encrypted backups.
MoveSwitching providerA controlled handover: we audit the estate, agree a realistic timeline, then take over access with monitoring and MDR in place.
FAQ

Common questions

Where are you based, and which areas do you cover?

Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on-site IT support across Wokingham, Winnersh Triangle, Bracknell, Maidenhead, Windsor, and the wider Berkshire area. For clients further afield we provide remote support nationwide.

Do you offer on-site support, or only remote?

Both. A lot of issues are resolved fastest remotely, so we do that first. When a problem needs someone in the room, our Reading office means we can get an engineer out to you across Wokingham and Winnersh.

How quickly will you respond?

We agree response targets with you in writing as part of your plan. Critical issues are prioritised, and our Reading base means we can arrange on-site attendance across Wokingham when something needs hands on.

How much does IT support in Wokingham cost?

Managed IT support is £65 per user per month, excluding VAT, with endpoint and identity threat detection included as standard rather than charged as an extra. Volume discounts start at twenty users, and longer terms cost less. What you add to it, servers, firewalls, Wi-Fi, backup and certification, is priced as its own monthly line. See our pricing for the full rate card and what changes the figure.

We are switching from another provider. How long does that take?

It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and plan the move to minimise disruption for your team. We will give you a realistic timeline once we have seen what we are taking on.

Can you help with Cyber Essentials and compliance for Wokingham businesses?

Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are certified to ISO 27001 by a UKAS-accredited certification body, so we support businesses in regulated and high-stakes sectors. Preparation and formal assessment are distinct services, and we will tell you which one you need. See our cyber security services and governance and audit for the detail.

IT support in Wokingham.

Book a consultation or call the Reading office. Part of our full Managed IT services.

Unit 6, 60 Portman Road, Reading RG30 1EA  /  reply within one working day