Spot threats early. Shut them down.

Managed detection and response watches your systems around the clock, so real threats are caught and contained early, by people, not just dashboards, before they become the incident that makes the news. For our managed clients, it runs as standard, not as an upsell. The team that monitors your business is the same team that secures and runs it.

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Threat detection / 01 · What it is

Managed detection and response, explained plainly.

Managed detection and response, or MDR, means your systems are monitored continuously for signs of attack, and a real team investigates and contains what is found. It goes beyond antivirus and beyond a firewall. It is the watching and the responding, so a threat is caught while it is still small, not discovered weeks later in the damage it caused.

01Around the clockContinuous monitoring of endpoints, identities, and email for signs of attack.
02People, not just toolsAlerts triaged and acted on by engineers, so a real signal is not lost in noise.
03Contained earlyThreats isolated and shut down fast, before they spread across the business.
04Standard for managed clientsIncluded on every managed plan, watching by default, not sold as an extra.
Threat detection / 02 · What we watch

The places attackers actually go.

We watch the points that matter most, and we back the watching with live intelligence about what is being attacked right now, so detection is informed by real threats, not a static rulebook.

01Endpoints

Endpoint detection and response

Continuous monitoring of laptops, desktops, and servers for malicious behaviour, with the ability to isolate a compromised machine before a problem spreads.

EDRBehaviour analysisDevice isolation
02Identities

Identity threat detection

Watching for compromised accounts, suspicious sign ins, and the identity attacks that bypass the perimeter entirely. Stolen credentials are the most common way in.

ITDRSign in monitoringAccount takeover
03Intelligence

Live threat intelligence

Our own honeypot sensors across the UK and Europe capture real attacks as they happen, and we fold in feeds from the NCSC and CISA, so we know what is being targeted and can act on it.

Honeypot sensorsNCSC and CISA feedsEmerging trends
04Network

Network and firewall integration

Intelligence fed straight into your defences. We integrate with major firewalls, including pfSense, Fortinet, Sophos, and Palo Alto, and can push automated blocklists to shut known bad traffic out.

Firewall integrationAutomated blocklistsExposure scanning
Threat detection / 03 · How it works

From signal to contained, fast.

Detection only matters if something happens next. Our process turns a signal into a contained threat and a clear account of it, without drowning you in alerts you cannot act on.

01

Monitor

Endpoints, identities, and email are watched continuously, enriched with live intelligence about what is being attacked right now.

02

Detect and triage

Suspicious activity is surfaced and triaged by engineers, who separate the real signal from the noise so nothing important is missed.

03

Contain

A genuine threat is isolated and shut down quickly, a device quarantined or an account locked, before it can spread.

04

Report

You get a clear account of what happened and what we did, in plain English, with anything you should change to reduce the risk again.

When detection becomes an incident, there is no handover delay, because it is the same team. See incident response for what happens on the worst day.
Threat detection / 04 · The difference

Watched by people who also run your systems.

A detached monitoring service sees alerts but not context. It does not know your business, your systems, or what normal looks like for you, so it either floods you with noise or misses what matters. We run and secure the technology we monitor, so we recognise a real problem faster and we can act on it directly, not just raise a ticket and wait. And for managed clients, this is included as standard, because security you have to buy as an upsell is security most businesses go without.

ContextWe know your normalThe team that runs your systems recognises a real problem faster.
ActionWe can act, not just alertA threat is contained directly, not handed back to you as a ticket.
IncludedMDR as standardOn every managed plan, watching by default, not sold as an extra.
FAQ

Common questions

What is managed detection and response?

Managed detection and response, or MDR, is a service that continuously monitors your systems for signs of attack and has a real team investigate and contain what is found. It combines the tools, such as endpoint and identity monitoring, with the people who act on the alerts. The point is to catch a threat while it is still small, rather than discover it weeks later in the damage it caused.

How is MDR different from antivirus or a firewall?

Antivirus and firewalls are preventative tools that try to keep threats out. MDR assumes some attacks will get past them, so it watches for the signs and responds. It adds two things antivirus cannot: continuous monitoring across endpoints, identities, and email, and a human team that triages and contains real threats. You need both. Prevention reduces the attacks, and MDR catches what slips through.

Is monitoring included or an extra cost?

For our managed clients, managed detection and response is included as standard, not sold as an upsell. We take the view that security you have to buy as an add on is security most businesses end up going without, which leaves a gap an attacker is happy to use. If you are not a managed client, we can still provide monitoring as a standalone service, scoped to your systems.

What do you actually monitor?

We watch the places attackers actually go: your endpoints (laptops, desktops, and servers), your identities (accounts and sign ins), and your email. We back that with live threat intelligence, including our own honeypot sensors across the UK and Europe and feeds from the NCSC and CISA, and we integrate with major firewalls so known bad traffic can be blocked automatically. The aim is informed detection, not a static rulebook.

What happens when you detect a real threat?

An engineer triages the signal to confirm it is genuine, then contains it quickly, isolating a device or locking an account before it can spread. If it escalates into a full incident, our incident response team takes over, and because it is the same team that monitors and runs your systems, the handover is immediate. Afterwards you get a plain English account of what happened and what to change.

Catch it early, not too late.

Book a consultation to talk through how we would monitor your business, and what good detection actually looks like for an organisation your size. We reply within one working day, and you will speak to an engineer, not a salesperson.

Reading, Berkshire  /  MDR as standard for managed clients  /  reply within one working day