01East
East Berkshire
Slough, Maidenhead, Windsor, Ascot and Bracknell. The M4 corridor and Thames-side business parks, where a lot of Berkshire's regulated and finance work sits.
SloughMaidenheadWindsorBracknell
IT support for the whole of Berkshire.
One accountable team covering the county, from a base in Reading. We run, secure, and look after IT for businesses in Slough, Maidenhead, Bracknell, Newbury, Wokingham, Windsor and beyond. Real engineers on site when it matters, remote when it is quicker, with managed detection and response included as standard. Serious enough for regulated work, close enough to drive over.
Verified
ISO 27001 & 9001UKAS accredited
Cyber Essentials PlusCertified
Cyber EssentialsCertification body
MicrosoftCertified Expert
5.0Google rating
Managed IT / IT support Berkshire
A proper IT department for Berkshire businesses.
Most Berkshire firms are stuck choosing between a one-person local fixer who cannot cover holidays, and a faceless national helpdesk that has never seen your office. We are the third option: a real team with the depth of a national provider and the responsiveness of a local one.
- A real service desk and engineering bench, so support never depends on one person being free.
- On site across Berkshire from our Reading base, with remote support nationwide when that is faster.
- Engineers who answer the phone and know your setup, not an overseas first line reading a script.
- Managed detection and response included as standard, with Cyber Essentials and ISO 27001 support in house.
- Full or co-managed IT, sized for SMEs from five people to a few hundred across the county.
01 · Where we cover
On site across the county, town by town.
Berkshire is compact, and our Reading base puts every town within easy reach for on site work and regular visits. Anywhere we are not needed in person, we support you remotely the same day.
02Central
Reading & central
Reading, Wokingham and the Thames Valley business parks. Our home turf, with the fastest on site response and our staffed office on Portman Road.
ReadingWokinghamGreen ParkTheale
03West
West Berkshire
Newbury, Thatcham and Hungerford. Engineering, defence-supply and manufacturing country, where uptime and compliance are not optional.
NewburyThatchamHungerfordRemote UK wide
02 · What Berkshire clients get
The whole estate, looked after by one team.
From the helpdesk to the server room, we run the lot for businesses across Berkshire. Unlimited helpdesk support, proactive monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, under one contract and one point of accountability. When something goes seriously wrong, you get the engineer, not a call centre script.
DeskHelpdesk and on siteRemote-first support across Berkshire, with engineers who can be in the room when it matters.
WatchMonitoring and patchingProactive monitoring, patch management and maintenance running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK based encrypted backups.
03 · Getting started
From first call to settled in, without the disruption.
Switching provider should feel like a relief, not a risk. Here is how it runs.
01
A real conversation
Talk to an engineer about what you need. We come to you anywhere in Berkshire, or start remotely, whichever suits.
02
Audit and plan
We document your estate and your contracts and show you where the risk and waste sit, before anything changes.
03
Onboard and secure
A controlled handover of access, with monitoring and MDR in place and the obvious gaps fixed first. No downtime for your team.
04
Run and review
Proactive day to day support from a named team, with regular reviews on performance, spend and security.
04 · Sectors
Built for Berkshire's serious industries.
Berkshire runs on technology, finance and defence-supply work, the kind where uptime and compliance are not optional. These are the sectors where we have real bench depth.
01Defence
Defence & aerospace
Newbury, Aldermaston and the wider defence-supply chain, where Cyber Essentials, DEFCON 658 and clearance are part of the contract.
Defence IT support02Fintech
Finance & fintech
The Thames Valley's finance and fintech firms, supported with the access controls and audit trail regulators expect.
Fintech IT support03Engineering
Engineering & manufacturing
Precision engineering and manufacturing across the county, where an hour of downtime costs real money on the floor.
Engineering IT support
FAQ
Common questions
Which Berkshire towns do you cover?
All of them. We provide IT support across Reading, Slough, Maidenhead, Windsor, Ascot, Bracknell, Wokingham, Newbury, Thatcham and Hungerford, on site from our Reading base, and remote support anywhere in the county the same day. If you are just over the border in the wider Thames Valley, we cover that too.
Are you actually local, or a national helpdesk with a Berkshire postcode?
Genuinely local. We have a staffed office at Unit 6, 60 Portman Road, Reading, and engineers who know the county and can be on site across Berkshire. You get people who have seen your office, not a ticket queue in another time zone. See our Reading IT support page for the home-turf detail.
How much does IT support in Berkshire cost?
We price per user and per device, scoped to what your business actually runs and the level of support and security you need, so you are not paying for a package built for someone else. There is no fixed list price, because no two estates are the same. Tell us your headcount and setup and we will give you a clear written quote. See our pricing for how we structure it.
We are a small business. Are we too small for you?
No. A lot of our Berkshire clients are SMEs from around five people upward who have outgrown a one-person IT fixer but do not want a faceless national provider. Co-managed and fully managed options mean we scale to fit, whether you have no internal IT or a small team that needs backup.
We are switching from another provider. How disruptive is it?
It should not be disruptive at all. We take over access in a controlled handover, put monitoring and security in place, and aim to make the move with no downtime for your team. We give you a realistic timeline once our initial audit has shown us what we are taking on.
Can you handle Cyber Essentials and compliance for a regulated Berkshire business?
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are UKAS accredited for ISO 27001, so we support businesses in regulated, finance and defence-supply work. Local support and serious compliance come from the same team. See our cyber security and governance and audit practices.
IT support across Berkshire, done properly.
Book a consultation or call the office. We reply within one working day, and you will speak to an engineer, not a salesperson. Part of our full Managed IT services.