01Bracknell
Bracknell and surrounding parks
Bracknell town centre, The Lexicon shopping area and the business parks, on site from Reading.
Town centreThe LexiconBusiness parks
IT support for Bracknell businesses, from our Reading-based engineering team.
We are an IT support company based in Reading at Unit 6, 60 Portman Road, supporting businesses across Bracknell and the wider Berkshire area. On-site cover across the town centre and Bracknell's business parks, with managed detection and response included as standard.
Managed IT / IT support Bracknell
A service desk staffed by engineers.
We are based in Reading at Unit 6, 60 Portman Road, and our engineers come to you in Bracknell. We are an appointed Cyber Essentials certification body and certified to ISO 27001 by a UKAS-accredited certification body, so we can take on regulated work. Those are the facts to check when you compare IT companies in Bracknell.
- On-site support across Bracknell and Berkshire, with remote support nationwide when that is quicker.
- Engineers who answer the phone and know your setup.
- Cyber Essentials and ISO 27001 support in house, not subcontracted.
- Full or co-managed support, whichever fits your team.
01 · Where we cover
On site across Bracknell and the Thames Valley.
02Berkshire
Wider Berkshire
Wokingham, Maidenhead, Windsor and the broader Berkshire towns, within reach for on-site work and regular visits.
WokinghamMaidenheadWindsor
03Beyond
Thames Valley and nationwide
Henley-on-Thames, Basingstoke and the wider Thames Valley on site, and remote support anywhere in the UK.
Thames ValleyBasingstokeRemote UK wide
Bracknell · What we see locally
What IT support in Bracknell involves.
Bracknell has been a technology town for decades, and it shows in the estate. The Southern and Western Industrial Estates, Amen Corner and the office parks around Arlington Square hold a concentration of electronics, engineering and software businesses unusual for a town of its size.
That history has a practical consequence: long-established firms with equipment and systems added to for twenty years rather than replaced. There is often something in a cupboard doing a job nobody has documented. Working out what it does, rather than proposing a rebuild, is usually the first job.
Bracknell is one of the easier towns for us to attend from Reading, straight down the A329(M). The regeneration around The Lexicon has also brought retail and hospitality operators with card systems, guest wifi and PCI DSS obligations that sit outside the usual office IT conversation.
02 · What local clients get
What we support.
From the helpdesk to the server room, we look after the whole estate for businesses across Bracknell and Berkshire: unlimited helpdesk support, monitoring and patching, Microsoft 365, backup and recovery, connectivity, and security, from one local, accountable team.
DeskHelpdesk and on siteRemote and on-site support across Bracknell and Berkshire.
WatchMonitoring and patchingMonitoring, patching and maintenance, running quietly in the background.
SecureMDR as standardManaged detection and response on every managed plan, with UK-based encrypted backups.
MoveSwitching providerA controlled handover: we audit the estate, agree a realistic timeline, then take over access with monitoring and MDR in place.
FAQ
Common questions
Where are you based, and which areas do you cover?
Our office is at Unit 6, 60 Portman Road, Reading, RG30 1EA. We provide on-site IT support across Bracknell, Wokingham, Maidenhead, Windsor, and the wider Berkshire area. For clients further afield we provide remote support nationwide.
Do you offer on-site support, or only remote?
Both. A lot of issues are resolved fastest remotely, so we do that first. When a problem needs someone in the room, our Reading office means we can get an engineer out to you across Bracknell and Berkshire.
How quickly will you respond?
We agree response targets with you in writing as part of your plan. Critical issues are prioritised, and our Reading base means we can arrange on-site attendance across Bracknell when something needs hands on.
How much does IT support in Bracknell cost?
Managed IT support is £65 per user per month, excluding VAT, with endpoint and identity threat detection included as standard rather than charged as an extra. Volume discounts start at twenty users, and longer terms cost less. What you add to it, servers, firewalls, Wi-Fi, backup and certification, is priced as its own monthly line. See our pricing for the full rate card and what changes the figure.
We are switching from another provider. How long does that take?
It depends on the size and state of your estate, which is exactly what our initial audit establishes. We take over access in a controlled handover, put monitoring and security in place, and plan the move to minimise disruption for your team. We will give you a realistic timeline once we have seen what we are taking on.
Can you help with Cyber Essentials and compliance for Bracknell businesses?
Yes. We are Cyber Essentials Plus certified and a Cyber Essentials certification body, and we are certified to ISO 27001 by a UKAS-accredited certification body, so we support businesses in regulated and high-stakes sectors. Preparation and formal assessment are distinct services, and we will tell you which one you need. See our cyber security services and governance and audit for the detail.
IT support in Bracknell.
Book a consultation or call the Reading office. Part of our full Managed IT services.