For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Dead Simple Computing Ltd.
Dead Simple Computing Ltd are committed to protecting your privacy and providing you with a positive experience on our websites and in using our products and services (“Solution” or “Solutions”).
This Privacy Statement applies to Dead Simple Computing Ltd websites and solutions that link to or reference this statement and describes how we handle personal data and the choices available to you regarding collection, use, access, and how to update and correct your personal data. Additional information on our personal data practices may be provided in supplemental privacy statements or notices provided prior to or at the time of data collection.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
COLLECTION OF YOUR PERSONAL DATA
We may collect data, including personal data, about you as you use our websites, services and solutions and interact with us. “Personal data” is any information that can be used to identify an individual, and may include name, address, email address, phone number, login information (account number, password) and marketing preferences.
We collect personal data for a variety of reasons, such as:
In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Dead Simple Computing Ltd would contact you for additional consent.
USES OF YOUR PERSONAL DATA
Dead Simple Computing Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Dead Simple Computing Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Dead Simple Computing Ltd may use your personal data for the purposes of operating our business, delivering, improving our services and solutions, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law. Some of the ways we may use personal data include:
We will always respect your wishes in respect of what type of communications you want to receive from us and how you want to receive them. There are some communications, however, that we need to send you regardless of your marketing preferences in order for us to fulfil our contractual obligations to you as a customer of ours. Examples of these essential service communications are:
You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting us at:
Telephone: 0118 453 9501
Email: [email protected]
Post: Dead Simple Computing Ltd, 55 Hemdean Road, Caversham, Reading RG4 7SS
You can opt out of communications at any time via your account or in the footer of each email we send you or by emailing [email protected]
CONTACT FORMS & CHAT
By submitting your contact information on any of the embedded contact forms or webchat systems on our website, you are consenting to Dead Simple Computing contacting you regarding your query.
Like many websites, Dead Simple Computing Ltd uses automatic data collection tools, such as cookies and embedded web links. These tools collect certain standard information that your browser sends to our website. Examples include your browser type and the address of the website from which you arrived at our website, the region or general location where your computer or device is accessing the internet, browser type and operating system.
We collect Device Information using the following technologies:
We do not sell or share your personal data for other organisations to use, other than as set out below.
Through browsing our website we may also collect information about:
SHARING YOUR PERSONAL DATA
We may share your personal data with third parties for the purposes of operating our business, delivering, improving, and customising our service and solutions
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Dead Simple Computing Ltd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
ACCESS TO YOUR PERSONAL DATA
Dead Simple Computing Ltd at your request, can confirm what information we hold about you and how it is processed. If Dead Simple Computing Ltd does hold personal data about you, you can request the following information:
What forms of ID will I need to provide in order to access this?
Dead Simple Computing Ltd accepts the following forms of ID when information on your personal data is requested:
Passport, driving license, birth certificate, utility bill (from last 3 months).
Under the GDPR you have the following rights:
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. You can find out more about your rights at www.ico.org.uk.
If you are not satisfied with how we are processing your personal data, you can make a complaint to www.ico.org.uk.
We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Statement, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our websites or sending you a notification. By continuing to use our website or Solutions after such revisions are in effect, you accept and agree to the revisions and to abide by them.
This policy was last updated on 12th January 2021
PROTECTING YOUR INFORMATION
We have put in place appropriate security procedures and technical and organisational measures to safeguard your personal information and ensure that it is processed lawfully which includes limited access, use of secure passwords and two-factor authentication as appropriate.
You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.
You may contact Dead Simple Computing Ltd by email at [email protected]