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NCSCUK organisations urged to strengthen cyber defences ALERTPhishing attacks targeting Microsoft 365 users on the rise CISACritical vulnerabilities identified in popular software NEWSRansomware groups increasingly targeting SME businesses NCSCNew guidance released for securing remote workers ALERTBusiness email compromise attacks cost UK firms millions CISAZero-day exploits require immediate patching attention NEWSAI-powered threats becoming more sophisticated in 2025 NCSCUK organisations urged to strengthen cyber defences ALERTPhishing attacks targeting Microsoft 365 users on the rise CISACritical vulnerabilities identified in popular software NEWSRansomware groups increasingly targeting SME businesses NCSCNew guidance released for securing remote workers ALERTBusiness email compromise attacks cost UK firms millions CISAZero-day exploits require immediate patching attention NEWSAI-powered threats becoming more sophisticated in 2025
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24/7 SOC Monitoring

Managed Detection & Response

24/7 threat monitoring with human-led response. Beyond antivirus—continuous monitoring, threat detection, and rapid response when it matters. Available standalone or as part of our Managed IT Services or Security Services bundles.

24/7SOC Monitoring
<15minResponse Time
200+Days Avg Dwell Time Without MDR
80%Attacks Use Valid Credentials

Antivirus Isn't Enough Anymore

Modern threats bypass traditional antivirus. You need detection AND response.

Threats Evolve Faster Than Signatures

Traditional antivirus relies on known threat signatures. Zero-day attacks, fileless malware, and living-off-the-land techniques slip through while waiting for signature updates. Attackers know this—they test against antivirus before launching attacks.

Alerts Without Action

Getting an alert at 3am is useless if no one responds. Many security tools generate alerts but expect YOU to investigate and respond. You need humans who act immediately—not automated notifications waiting for Monday morning.

Dwell Time Kills

Average time to detect a breach is 200+ days. In ransomware attacks, data exfiltration often happens days or weeks before encryption. Every hour an attacker remains undetected increases the damage exponentially. You need detection measured in minutes.

Credential-Based Attacks

80% of attacks now use valid credentials. Phishing, credential stuffing, password reuse—attackers log in as legitimate users. Traditional security doesn't see this as malicious because the credentials are "valid." Behavioural detection is essential.

What MDR Delivers

Detection AND Response—not just pretty dashboards.

24/7 Monitoring

Our UK-based Security Operations Centre monitors your environment around the clock. Real humans watching for threats—not just automated alerts. Weekends, holidays, 3am—always watching.

Behavioural Detection

Advanced EDR (Endpoint Detection & Response) spots suspicious behaviour—not just known malware. Catches threats that traditional antivirus misses: credential misuse, lateral movement, data exfiltration.

Rapid Response

When threats are detected, our SOC analysts respond immediately. Isolate infected devices, terminate malicious processes, contain threats before damage spreads. Target response time: under 15 minutes.

Threat Hunting

Proactive searches for indicators of compromise. Don't wait for alerts—actively hunt for threats already lurking in your environment. Catch attackers before they execute their objectives.

MDR in Four Steps

1. Deploy

Lightweight EDR agents installed on endpoints. Cloud integrations configured. Most deployments complete in days, not weeks. Minimal disruption to operations.

2. Monitor

24/7 monitoring begins immediately. SOC analysts watch for suspicious activity. Machine learning baselines normal behaviour to spot anomalies.

3. Detect

Threats identified through behavioural analysis, threat intelligence, and hunting. Analysts investigate alerts to separate real threats from false positives.

4. Respond

Immediate containment action. Isolate devices, kill processes, block C2 communications. You're notified with clear explanation and remediation guidance.

MDR Coverage

Windows, macOS, Linux endpoints
Cloud workloads (Azure, AWS, GCP)
Microsoft 365 & Azure AD monitoring
Virtual desktop infrastructure (VDI)
Servers (physical and virtual)
Mobile devices (iOS, Android via MDM integration)

MDR Supports Your Compliance

Cyber Essentials Plus

MDR provides the endpoint protection and monitoring CE+ certification requires. Continuous monitoring demonstrates security isn't just a point-in-time achievement.

ISO 27001

Addresses multiple ISO 27001 Annex A controls: malware protection, logging & monitoring, incident management. Evidence automatically generated for auditors.

CAF / NIS2

Satisfies security monitoring requirements for UK CAF alignment and critical national infrastructure under NIS2. UK-based SOC aligns with data residency expectations.

Common Questions

Antivirus stops known malware using signatures. MDR provides continuous monitoring with human analysts who detect and respond to threats—including those that antivirus misses. MDR includes antivirus capabilities plus behavioural detection, threat hunting, and immediate response. Think of antivirus as a locked door; MDR is a locked door plus 24/7 security guards.
Yes. MDR is a standalone security service. We deploy the agents, monitor your environment, and respond to threats. Your IT provider continues managing your infrastructure. When incidents require IT action (patching, reconfiguration), we coordinate with your IT team. Many clients use us specifically for this—security expertise without changing IT providers.
The EDR agents are designed to be lightweight. Typical CPU usage is under 1%. You won't notice any performance impact in normal use. The heavy processing happens in the cloud, not on your devices. Our agents are tested on a wide range of hardware including older machines.
Typically 1-2 weeks from signing to fully operational. Agent deployment can happen in days using your existing management tools. Cloud integrations (Microsoft 365, Azure) are quick. We coordinate with your IT provider to ensure smooth rollout. Emergency onboarding is available if you're dealing with an active incident.
Monthly security reports summarising detections, investigations, and security posture. Real-time portal access showing current status. Incident reports for any significant events. Quarterly reviews to discuss trends and recommendations. All reports are designed to be shareable with your leadership or auditors.

How to Get MDR

MDR is available standalone or as part of our Managed IT Services. Already have an IT provider? No problem—we integrate seamlessly. Want complete compliance coverage? Check out our Compliance-Ready IT package that bundles MDR with SIEM, vCISO, and more.