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Managed IT Services in Reading

Managed IT Services in Reading

At DSC, we provide comprehensive managed IT services for businesses in Reading and beyond. Whether you need fully outsourced IT support, co-managed IT to assist your internal team, or a dedicated IT service desk, we ensure your IT systems are secure, optimised, and built for growth.

Beyond IT support, we also manage cloud infrastructure, cybersecurity, connectivity, Microsoft 365 solutions, and business process automation, helping businesses leverage modern technology for efficiency and success.

Cyber Essentials Plus
Microsoft Certified Microsoft Certified
Three Best Rated Top 3 IT 2025
Dead Simple Computing Office in Reading, Berkshire
500+
Users Supported
<1hr
Response Time
7+
Years Experience

Local IT Support in Reading

Fast response times with on-site and remote IT support across Berkshire.

Comprehensive IT Management

From cloud to cybersecurity, VoIP, and Microsoft 365, we cover all IT needs.

Proactive and Preventative IT

We monitor, secure, and optimise IT environments, preventing issues before they happen.

Scalable and Flexible Solutions

Whether you need full IT outsourcing or co-managed IT, we tailor solutions to fit your business.

Our Managed IT Services

Choose the level of IT support that works for your business. From fully outsourced to co-managed, we have you covered.

Fully Managed IT Support

With our fully managed IT services, we act as your dedicated IT department, providing 24/7 monitoring, proactive security, and strategic IT management.

  • Unlimited IT support for end-users and infrastructure
  • Proactive maintenance and security updates
  • Remote and on-site IT support as needed
  • IT strategy and technology roadmaps
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Co-Managed IT Support

If your business has an internal IT team, our Co-Managed IT services provide additional resources, expertise, and backup when needed.

  • Holiday and absence cover for internal IT teams
  • Specialist IT support for cloud, cybersecurity and automation
  • Flexible overflow support for peak times and large projects
  • Seamless collaboration with your IT department
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IT Service Desk and ITSM Solutions

Our IT service desk solutions ensure your business has fast, responsive support, backed by HaloITSM for advanced IT service management.

  • Unlimited remote IT support and ticketing assistance
  • AI-powered ITSM for intelligent issue resolution
  • Custom ITSM implementation with HaloITSM
  • 24/7 monitoring and proactive system health checks
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Managed IT Services Beyond Support

A Fully Managed IT Ecosystem Covering Infrastructure, Connectivity, Microsoft 365 and Cybersecurity

At DSC, we do more than just IT support. We provide end-to-end managed IT solutions that ensure your business has a secure, reliable, and scalable IT environment.

Managed Cloud and On-Premise Infrastructure

Reliable, Scalable and Secure IT Hosting for Your Business

Explore Our Managed IT Infrastructure

Businesses require secure and high-performance IT infrastructure to support operations, store critical data, and enable remote work. Whether you need a fully cloud-based environment, an on-premise solution, or a hybrid setup, we provide expert management and tailored infrastructure solutions that ensure high availability, security compliance, and seamless scalability.

We work with OVH, Azure, and AWS to deliver cost-effective cloud hosting, while also managing on-premise and hybrid solutions for businesses that require greater control over their data. Our backup and disaster recovery strategies ensure data resilience and business continuity.

Managed Connectivity and VoIP Solutions

Seamless Business Communications with Secure Internet and VoIP

Find Out More About Business Connectivity and VoIP

A reliable, high-speed connection is the backbone of modern businesses, supporting everything from VoIP calls and cloud services to remote work and video conferencing. We provide business-grade broadband, leased lines, and VoIP solutions designed to enhance communication, boost productivity, and improve security.

Our VoIP and Microsoft Teams calling solutions allow businesses to reduce costs, unify communications, and enable remote teams to stay connected from anywhere. With failover internet solutions and network security, we ensure 100% uptime and protection against cyber threats.

Microsoft 365 Solutions and Modern Workplace Management

Empower Your Workforce with Secure and Efficient Microsoft 365 Solutions

Discover Our Microsoft 365 Solutions

Microsoft 365 is the foundation of modern business operations, enabling secure collaboration, AI-driven automation, and seamless remote work. We fully manage your Microsoft 365 environment, ensuring your business gets the most out of productivity tools like Microsoft Teams, SharePoint, and OneDrive.

With Microsoft Copilot, AI-driven business assistance enhances efficiency by automating tasks, generating insights, and streamlining workflows. We also provide security-first Microsoft 365 management, ensuring compliance, data protection, and seamless integrations across your IT environment.

Managed Cybersecurity and Compliance

Protecting Businesses with Proactive Security and Compliance Solutions

Learn More About Our Managed Cybersecurity Services

Cyber threats are constantly evolving, and businesses need a robust cybersecurity strategy to prevent ransomware, phishing, and data breaches. Our managed security services provide 24/7 monitoring, threat detection, and proactive security enforcement, ensuring your IT environment remains protected against modern cyber threats.

We help businesses achieve Cyber Essentials and ISO 27001 compliance, implementing security frameworks that protect data, reduce risk, and meet industry regulations. With EDR (Endpoint Detection and Response), ITDR (Identity Threat Detection and Response), and SOC monitoring, we provide a comprehensive security solution that ensures your business is always protected.

Business Process Optimisation and AI Automation

AI-Powered Automation to Streamline Operations and Boost Productivity

Learn More About AI and Business Process Optimisation

Many businesses still rely on manual processes that slow down operations and increase human error. We automate workflows, enhance decision-making, and streamline operations using tools like Power Automate, Power Apps, and AI chatbots.

By implementing AI-driven business automation, we help businesses reduce repetitive tasks, improve response times, and create intelligent systems that work 24/7. Whether it is automating invoice processing, customer support, or workflow approvals, our solutions free up time and resources for higher-value tasks.

Let us change the way you think about IT Managed Services

Experience proactive IT support that prevents problems before they impact your business. Our team becomes an extension of yours, dedicated to keeping your systems running smoothly while you focus on growth.

Most Popular Questions

Your Managed IT Services Questions, Answered

Ask a Question

What does a fully managed IT service include?

Fully managed IT services include 24/7 IT monitoring, proactive maintenance, cybersecurity, cloud management, VoIP support, and unlimited IT assistance to ensure business continuity. We act as your complete IT department, handling everything from helpdesk support to strategic IT planning.

How does co-managed IT support work?

Co-managed IT support works alongside your existing IT team to provide specialist expertise, holiday cover, and additional resources during busy periods. Your team stays in control while we provide backup, specialist knowledge in areas like cybersecurity and cloud, and overflow capacity for large projects.

Do you offer IT support for small and medium businesses?

Yes, we specialise in supporting SMEs across Reading and Berkshire. Our services scale to match your business size, from startups needing foundational IT infrastructure to established companies requiring comprehensive managed services and compliance support.

How do I know if I need fully managed or co-managed IT support?

If you have no internal IT staff, fully managed is typically best as we handle everything. If you have an IT team but need additional expertise, holiday cover, or specialist support for projects like cloud migrations or security implementations, co-managed IT is ideal. Contact us for a free assessment to determine the best fit.

Do you provide IT services outside of Reading?

Yes, while we are based in Reading, we provide remote IT support UK-wide and on-site support throughout Berkshire, Hampshire, Oxfordshire, and the wider South East. Many of our clients have multiple locations across the UK that we support through our remote monitoring tools and scheduled on-site visits.

Ready to Transform Your IT?

Get a free IT review and discover how managed IT services can reduce costs, improve security, and free your team to focus on what matters most.

Cyber Essentials Plus Certified
Cyber Essentials Certified
Microsoft Certified Expert Microsoft Certified Expert
Three Best Rated IT Services Reading 2025 Top 3 IT Services 2025