Documented procedure defining steps to follow for specific incident types or scenarios.
An incident response playbook is a documented procedure defining specific steps for handling particular incident types—ransomware, phishing, data breach, etc. Playbooks ensure consistent, effective response regardless of who's responding. They include detection criteria, immediate actions, investigation steps, containment measures, and communication templates. Playbooks should be tested, updated, and accessible during incidents.
Why It Matters
The DSC Perspective:
Playbooks enable consistent response under pressure. Develop playbooks for likely incident types before they occur. During incidents, playbooks guide action rather than relying on improvisation.