A facility that monitors and manages an organisation's network infrastructure, focusing on availability and performance.
A Network Operations Centre (NOC) monitors network infrastructure—routers, switches, firewalls, servers, and internet connectivity—to ensure availability and performance. NOC technicians watch for outages, bandwidth issues, hardware failures, and performance degradation. While SOCs focus on security threats, NOCs focus on operational stability. Many managed service providers combine NOC and SOC functions, though the skill sets differ. NOC monitoring typically uses tools like SNMP, NetFlow analysis, and infrastructure monitoring platforms.
Why It Matters
The DSC Perspective:
NOC services ensure your infrastructure stays running. For organisations with complex networks or high availability requirements, NOC monitoring catches problems before they cause downtime. NOC and SOC together provide comprehensive IT and security monitoring.