Quick Answer
Start early, document everything, gather evidence before the auditor asks, and fix obvious gaps beforehand. Auditors want to see that security is genuinely managed, not just that policies exist. Show them a living programme, not a paper exercise.
Quick answer: Start early, document everything, gather evidence before the auditor asks, and fix obvious gaps beforehand. Auditors want to see that security is genuinely managed, not just that policies exist. Show them a living programme, not a paper exercise.
Types of Cyber Security Audits
Certification audits
ISO 27001, Cyber Essentials Plus- Formal assessment against defined standards
- Pass/fail outcome
- Certificate issued if successful
- Conducted by accredited auditors
Customer/supplier audits
Third-party assessments- Customer verifying your security
- Often questionnaire-based
- May include site visits
- Pass means keeping the contract
Internal audits
Self-assessment- Testing your own controls
- Required by ISO 27001
- Identifies gaps before external audit
- Demonstrates continuous improvement
Regulatory audits
Compliance verification- Sector regulator checking requirements
- FCA, ICO, sector-specific bodies
- Can be triggered by incidents
- May result in enforcement action
What Auditors Look For
Evidence, not just claims
"Show me, don't tell me"- Policies exist AND are followed
- Controls are implemented AND working
- Training happened AND people learned
- Incidents were handled AND lessons learned
Consistency
Does reality match documentation?- Policy says X, is X actually happening?
- Process defined, but is it followed?
- Controls documented, but are they active?
Management engagement
Is leadership involved?- Management reviews happening
- Security discussed at board level
- Resources allocated
- Accountability clear
Continuous improvement
Are you getting better?- Issues identified and fixed
- Lessons learned from incidents
- Regular reviews and updates
- Trends improving
Preparation Timeline
3+ months before
Documentation review:
- Policies current and approved?
- Procedures documented?
- Records maintained?
- Evidence organised?
- Pre-audit internal review
- Technical controls verified
- Process compliance checked
- Obvious gaps fixed
- Who's point of contact?
- Who provides evidence for each area?
- Who answers technical questions?
1 month before
Evidence gathering:
- Screenshots of configurations
- Training records
- Patch reports
- Access reviews
- Incident logs
- Meeting minutes
- Address any remaining issues
- Document anything you can't fix and why
- Prepare compensating control explanations
- Room booked
- Systems access for auditor
- Key people available
- Refreshments (auditors are human)
Week before
Brief your team:
- Who might be interviewed
- What to expect
- Be honest (auditors spot evasion)
- Refer complex questions to experts
- Evidence package complete
- Systems accessible
- Documentation current
- Key contacts confirmed
Common Audit Failures
Documentation gaps
- Policy says quarterly reviews, no evidence of reviews
- Training required, no completion records
- Access review policy, no review documentation
Configuration vs policy mismatch
- Password policy says 12 characters, system allows 8
- MFA required, exceptions exist
- Patching within 14 days, 90-day backlog exists
Missing management engagement
- No management review minutes
- Security not in board reporting
- No evidence of resource allocation
Poor incident records
- Incidents happened but not documented
- No lessons learned
- Same issues recurring
During the Audit
Do:
- Be honest (they'll find issues anyway)
- Say "I don't know, let me find out" if needed
- Provide evidence promptly
- Be professional and cooperative
- Take notes on findings
Don't:
- Guess or make things up
- Argue with findings
- Blame others
- Hide problems
- Make promises you can't keep
After the Audit
Address findings promptly:
- Create action plan for each finding
- Assign owners and deadlines
- Track to completion
- Evidence the fix
- What surprised you?
- Where were you weak?
- What needs ongoing attention?
- Don't let documentation slip
- Keep evidence current
- Prepare throughout the year
How We Help
We support clients through audits:
Preparation:
- Gap assessments
- Documentation review
- Evidence gathering
- Pre-audit remediation
- Technical support
- Evidence provision
- Query response
- Remediation planning
- Finding closure
- Ongoing compliance
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about preparation support.
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